Returns & Exchanges

At Trindiva, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you may return or exchange eligible products within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our contact form with your order number and the reason for the return.

• 2.
  Prepare Your Package

  Ensure the items are unused, in their original packaging, and securely packed to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.